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Postpaid

ZESCO offers postpaid services to high demand customers who use power first and are billed on a monthly basis.

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Prepaid

Prepayment metering is another method of buying electricity.

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Report a Fault

A report should be made to Zesco once a fault or outage has been experienced

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Power Application

Customers can apply for new electricity connection in person, through our customer service centres or online, through the web portal.

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Customer Care

We have several Customer Service Centres, Pay Points and TPV’s across the nation for your ease of access.

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Power Outages

A power outage occurs when there is loss of supply due to damage or vandalism on our transmission lines which disturbs electricity transmission.

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